Outage in Swan
Limited access to Infogreffe
Resolved MajorIncident Report
Since 11:00 this morning, we have been experiencing delays in processing French Company Onboardings due to the Infogreffe service being down.
As a workaround we are manually obtaining documents which means the processing time takes longer than usual. We will provide updates as necessary.
Components affected
Swan OnboardingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 04/29/2024 08:07AM
The incident was successfully resolved, and Infogreffe's service returned to normal on Saturday, April 27th.
IDENTIFIED
about 2 years ago - at 04/26/2024 01:16PM
Since 11:00 this morning, we have been experiencing delays in processing French Company Onboardings due to the Infogreffe service being down.
As a workaround we are manually obtaining documents which means the processing time takes longer than usual. We will provide updates as necessary.
Latest Swan outages
LIVE - Operations - 3 days ago
LIVE - Card Payments - 6 days ago
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LIVE - PIN Services - 10 days ago
LIVE - Onboarding - 12 days ago
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