Outage in Swan
Limited access to Infogreffe
Resolved MajorIncident Report
Since 11:00 this morning, we have been experiencing delays in processing French Company Onboardings due to the Infogreffe service being down.
As a workaround we are manually obtaining documents which means the processing time takes longer than usual. We will provide updates as necessary.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 04/29/2024 08:07AM
The incident was successfully resolved, and Infogreffe's service returned to normal on Saturday, April 27th.
IDENTIFIED
almost 2 years ago - at 04/26/2024 01:16PM
Since 11:00 this morning, we have been experiencing delays in processing French Company Onboardings due to the Infogreffe service being down.
As a workaround we are manually obtaining documents which means the processing time takes longer than usual. We will provide updates as necessary.
Latest Swan outages
LIVE - Delay in transaction display and sending related webhooks - 10 months ago
API - Server Error - 10 months ago
LIVE/PROD - API degraded performance - 10 months ago
LIVE/PROD - Card payments are temporarily unavailable. - 10 months ago
LIVE/PROD - Card payments are temporarily unavailable. - 10 months ago
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