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Outage in Swan

LIVE - Card Payments

Resolved Major
September 23, 2026 - Started 14 days ago - Lasted about 1 hour

Incident Report

The issue appears to be resolved. We are currently monitoring the status.

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Latest Updates ( sorted recent to last )
MONITORING 14 days ago - at 09/23/2026 02:16PM

The issue appears to be resolved. We are currently monitoring the status.

INVESTIGATING 14 days ago - at 09/23/2026 02:04PM

Starting from **16h00** we are experiencing a failure in Card Payments, resulting on some Card Transactions to be refused. The issues appear to be related to an outage at a provider. We are currently investigating the issue and will provide the next update by **17h00.**

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