Live Swan status. See if Swan is down, view recent outages, and get real-time alerts when problems start.
Swan is operational
IsDown pulls data from Swan's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 219 incidents since started monitoring Swan status in June 2021. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 1 month ago · lasted 41 minutes
Starting from 16:25 PM CET, some transactions have been executed but are displayed with a delay. Consequently, the webhooks related to these transactions will also face some delays. We are currently investigating the issue and will provide updates...
about 1 month ago · lasted about 2 hours
Starting from 14:44 CET, we experienced some server errors when our APIs are called, impacting the visualization of the dashboard and Account Statement. We are aware of this and are actively working to bring it back to normal workflow.
about 2 months ago · lasted about 6 hours
Starting from 11:14 CET, we have been experiencing degraded performance on our API.
We've tracked and collected 219 incidents since started monitoring Swan status
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VAL
Swan cannot connect to server
Petros
Swan connection unstable. Prompt to reset connection is shown (15 minutes) reset. On ArmorX10 mobile, region Greece
Spanos
I have no connection through my cellphone
Hugh
Swan app doesn't seem to be working. iPhone with iOS 18.2
Roxie
Saying it maintenance in progress
Ian
My Insite Gold / Paradox home security app is receiving message that connection to swan server is lost
Tibor
connection is lost with swan server. Cannot connect.
Tim
Can't disarm the alarm from the app today. Having issues with the app not logging in on first attempt too. I often have to shut down the app at least twice and re-open it before it finally displays my alarm system.
Julian
Can’t connected to server
Dimitris
The swan server has lost connection on Insite gold app
Mister
EUW Servers not loading in, stuck in loading screen, for about 5-7 min until kicked out of lobby
Lorraine
I cannot activate alarm from app when logging in it does not connect.
Johan
Can't activate or deactivate alarm
Kerry
The server seems to be down and I cannot connect to it!
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Services commonly monitored together with Swan
Swan isn't down. You can check Swan status and incident details on the top of the page. IsDown continuously monitors Swan official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Swan is currently operational. You can check Swan status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Swan being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Swan official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Swan last outage was on April 14, 2025 with the title "LIVE - Delay in transaction display and sending related webhooks"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Swan and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Swan with maximum flexibility
IsDown monitors Swan for major outages. A major outage is when Swan experiences a critical issue that severely affects one or more services/regions. When Swan marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Swan status page for minor outages. A minor outage is when Swan experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Swan status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Swan publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Swan and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Swan and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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