Is Swan Down? Check the current Swan status

Swan is having a major outage

Updated a few minutes ago

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Ongoing outage

LIVE/PROD - Failure in processing SDD-INs

started about 15 hours ago

Starting from 08:16pm CET on December 2nd, we experienced a failure in the processing of SDD INs, resulting in a delay in the rolling reserve release time and an incorrect status. We have identifie...

Swan issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Swan problems

  • I

    Ian

    29 days ago

    My Insite Gold / Paradox home security app is receiving message that connection to swan server is lost

  • T

    Tibor

    about 1 month ago

    connection is lost with swan server. Cannot connect.

  • T

    Tim

    about 1 month ago

    Can't disarm the alarm from the app today. Having issues with the app not logging in on first attempt too. I often have to shut down the app at least twice and re-open it before it finally displays my alarm system.

  • J

    Julian

    about 1 month ago

    Can’t connected to server

  • D

    Dimitris

    about 2 months ago

    The swan server has lost connection on Insite gold app

  • M

    Mister

    4 months ago

    EUW Servers not loading in, stuck in loading screen, for about 5-7 min until kicked out of lobby

  • L

    Lorraine

    6 months ago

    I cannot activate alarm from app when logging in it does not connect.

  • J

    Johan

    6 months ago

    Can't activate or deactivate alarm

  • K

    Kerry

    7 months ago

    The server seems to be down and I cannot connect to it!

Swan outage history

IsDown has tracked 196 incidents since started monitoring Swan status in June 2021.

  • Dec 02 2024

    1 day ago · lasted about 11 hours

    Starting from 08:16pm CET, we experienced a failure in Card Payments, resulting on some/all Card Transactions to be refused. We are currently investigating the issue and will provide updates accordingly. More details

  • Nov 06 2024

    28 days ago · lasted about 7 hours

    Starting 10.05AM (CET), we identified an outage of our API that impacted actions performed via API. Our investigation is in progress. More details

  • Jun 2021 ...
    IsDown started monitoring Swan status

    We've tracked and collected 196 incidents since started monitoring Swan status

Sign up and check all outage history

Swan outages in the last 30 days

Number of Incidents

4 issues

Last incident

1 days ago

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Stay informed about Swan status changes

IsDown offers an easy way to monitor Swan with maximum flexibility

Major Outages Notifications

IsDown monitors Swan for major outages. A major outage is when Swan experiences a critical issue that severely affects one or more services/regions. When Swan marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Swan status page for minor outages. A minor outage is when Swan experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Swan status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Swan publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Swan and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Swan and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Swan down today?

Swan is down. You can check Swan status and incident details on the top of the page. IsDown continuously monitors Swan official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Swan status?

Swan seems to be having problems. You can check Swan status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Swan outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Swan slow today?

Yes, Swan might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Swan outages detected?

IsDown monitors the Swan official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Swan outage?

Swan last outage was on December 03, 2024 with the title "LIVE/PROD - Failure in processing SDD-INs"

Swan not working for you? How do I know if Swan is down?
How can I check Swan status and outages?
Why use IsDown to monitor Swan instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Swan and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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