Swan Status. Is Swan Down?

Check if Swan is down, recent outages, user-reported issues, and outages map.

Is Swan down right now? What's the current status?

Swan is working normally

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Swan service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Swan status data.

Recent Swan Outages and Downtime History

IsDown has tracked 219 incidents since started monitoring Swan status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Aug 14, 2025
10:57 AM EDT
Never Acknowledged Possible Outage Indicated by User Reports 32 minutes
Apr 14, 2025
11:26 AM EDT
Minor LIVE - Delay in transaction display and sending related webhooks 41 minutes
Apr 08, 2025
09:02 AM EDT
Minor API - Server Error about 2 hours
Apr 03, 2025
05:38 AM EDT
Minor LIVE/PROD - API degraded performance about 6 hours
Apr 01, 2025
11:12 AM EDT
Major LIVE/PROD - Card payments are temporarily unavailable. 10 days
Apr 01, 2025
06:54 AM EDT
Major LIVE/PROD - Card payments are temporarily unavailable. about 2 hours
Mar 28, 2025
01:32 PM EDT
Major LIVE/PROD - Card payments are temporarily unavailable about 2 hours
Mar 17, 2025
10:16 AM EDT
Major LIVE/PROD - Card creation currently unavailable about 2 hours
Mar 11, 2025
08:14 AM EDT
Major LIVE/PROD - Card payments are temporarily unavailable. about 3 hours
Feb 20, 2025
12:36 PM EST
Minor LIVE - Delay in transaction display and sending related webhooks about 1 hour
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Swan problems reported by users

  • The app says the thing is offline

  • There is no live stream from my cameras.

  • Will not connect and says I have no paired device

  • Online but will not show live feeds

  • The app signed me out and won't send a reset to my email, never comes thru...

  • Swan cannot connect to server

  • Swan connection unstable. Prompt to reset connection is shown (15 minutes) reset. On ArmorX10 mobile, region Greece

  • I have no connection through my cellphone

  • Swan app doesn't seem to be working. iPhone with iOS 18.2

  • Saying it maintenance in progress

  • My Insite Gold / Paradox home security app is receiving message that connection to swan server is lost

  • connection is lost with swan server. Cannot connect.

  • Can't disarm the alarm from the app today. Having issues with the app not logging in on first attempt too. I often have to shut down the app at least twice and re-open it before it finally displays my alarm system.

  • Can’t connected to server

  • The swan server has lost connection on Insite gold app

  • EUW Servers not loading in, stuck in loading screen, for about 5-7 min until kicked out of lobby

  • I cannot activate alarm from app when logging in it does not connect.

  • Can't activate or deactivate alarm

  • The server seems to be down and I cannot connect to it!

Swan status page - All services & components

Component Status
SEPA payment OK
Card payment OK
API OK
Dashboard OK
Oauth OK
Onboarding OK
Web-banking OK
Swan website OK
IsDown.app - Chrome Extension

Quickly access the status of Swan and 4522+ services

Digital banking platform offering API integration, SEPA and card payments, OAuth authentication, and a dashboard for streamlined financial management and web banking.

Monitoring Swan since June 2021

Tracking 8 Swan services and regions

21 incidents in 2025

Swan outages in the last 28 days

September 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
7
8
9
Sep 09, 2025
No Outages
10
Sep 10, 2025
No Outages
11
Sep 11, 2025
No Outages
12
Sep 12, 2025
No Outages
13
Sep 13, 2025
No Outages
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
No Outages
16
Sep 16, 2025
No Outages
17
Sep 17, 2025
No Outages
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
No Outages
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
No Outages
24
Sep 24, 2025
No Outages
25
Sep 25, 2025
No Outages
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
No Outages
1
Oct 01, 2025
No Outages
2
Oct 02, 2025
No Outages
3
Oct 03, 2025
No Outages
4
Oct 04, 2025
No Outages
5
Oct 05, 2025
No Outages
6
Oct 06, 2025
No Outages
7
8
9
10
11

Number of Incidents

0 issues

Last incident

53 days ago

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Frequently Asked Questions

Is Swan down today?

Swan isn't down. You can check Swan status and incident details on the top of the page. IsDown continuously monitors Swan official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Swan status?

Swan is currently operational. You can check Swan status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Swan outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Swan down today or just slow?

Currently there's no report of Swan being slow. Check on the top of the page if there are any reported problems by other users.

How are Swan outages detected?

IsDown monitors the Swan official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Swan having an outage right now?

Swan last outage was on April 14, 2025 with the title "LIVE - Delay in transaction display and sending related webhooks"

Swan down for everyone or just me?

How to check if Swan is down?

Why use IsDown to monitor Swan instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Swan and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Swan?

IsDown and DownDetector help users determine if Swan is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Swan's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Swan status changes?

IsDown offers an easy way to monitor Swan with maximum flexibility

Major Outages Notifications

IsDown monitors Swan for major outages. A major outage is when Swan experiences a critical issue that severely affects one or more services/regions. When Swan marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Swan status page for minor outages. A minor outage is when Swan experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Swan status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Swan publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Swan and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Swan and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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