Outage in Swan

API - Server Error

Resolved Minor
April 08, 2025 - Started 21 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Starting from 14:44 CET, we experienced some server errors when our APIs are called, impacting the visualization of the dashboard and Account Statement. We are aware of this and are actively working to bring it back to normal workflow.
Components affected
Swan API
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 04/08/2025 02:58PM

This incident has been resolved.

MONITORING 21 days ago - at 04/08/2025 01:37PM

We are continuing to monitor for any further issues.

MONITORING 21 days ago - at 04/08/2025 01:30PM

Starting from 15.17 CET, a fix has been implemented and we are monitoring the results.

INVESTIGATING 21 days ago - at 04/08/2025 01:02PM

Starting from 14:44 CET, we experienced some server errors when our APIs are called, impacting the visualization of the dashboard and Account Statement. We are aware of this and are actively working to bring it back to normal workflow.

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