Outage in Swan

LIVE/PROD - API degraded performance

Resolved Minor
April 03, 2025 - Started 26 days ago - Lasted about 6 hours
Official incident page

Need to monitor Swan outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Swan, and never miss an outage again.
Start Free Trial

Outage Details

Starting from 11:14 CET, we have been experiencing degraded performance on our API.
Components affected
Swan API
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 04/03/2025 03:24PM

This incident was resolved at 16:55 CET.

MONITORING 26 days ago - at 04/03/2025 09:41AM

Starting from 11:30 CET, a fix has been implemented to mitigate the issue.
We are currently monitoring the results.

INVESTIGATING 26 days ago - at 04/03/2025 09:38AM

Starting from 11:14 CET, we have been experiencing degraded performance on our API.

Latest Swan outages

LIVE - Delay in transaction display and sending related webhooks - 15 days ago
API - Server Error - 21 days ago
LIVE/PROD - Card payments are temporarily unavailable. - 28 days ago
LIVE/PROD - Card payments are temporarily unavailable. - 28 days ago
LIVE/PROD - Card payments are temporarily unavailable - about 1 month ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3969 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook