Outage in Swan

LIVE/PROD - API degraded performance

Resolved Minor
April 03, 2025 - Started 7 months ago - Lasted about 6 hours
Official incident page

Incident Report

Starting from 11:14 CET, we have been experiencing degraded performance on our API.
Components affected
Swan API
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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/03/2025 03:24PM

This incident was resolved at 16:55 CET.

MONITORING 7 months ago - at 04/03/2025 09:41AM

Starting from 11:30 CET, a fix has been implemented to mitigate the issue.
We are currently monitoring the results.

INVESTIGATING 7 months ago - at 04/03/2025 09:38AM

Starting from 11:14 CET, we have been experiencing degraded performance on our API.

Latest Swan outages

LIVE - Delay in transaction display and sending related webhooks - 6 months ago
API - Server Error - 6 months ago
LIVE/PROD - Card payments are temporarily unavailable. - 7 months ago
LIVE/PROD - Card payments are temporarily unavailable. - 7 months ago
LIVE/PROD - Card payments are temporarily unavailable - 7 months ago

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