Check if Computop is down, official outages, user-reported issues, and outages map.
Computop is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 103 incidents since started monitoring Computop status in June 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Computop outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 29, 2025
07:44 PM CET
|
Major
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment m...
|
about 3 hours |
|
Oct 28, 2025
12:17 AM CET
|
Major
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment m...
|
about 8 hours |
|
Oct 20, 2025
11:00 AM CEST
|
Major
Dear customers,
Our monitoring systems indicate an external incident of the phone system.
Our ...
|
about 2 hours |
|
Oct 16, 2025
06:20 PM CEST
|
Major
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment m...
|
30 minutes |
|
Oct 09, 2025
12:13 PM CEST
|
Major
Dear customers,
Due to maintenance work taking place today and tomorrow, there may be a delay in...
|
about 6 hours |
|
Sep 25, 2025
07:32 AM CEST
|
Major
Dear customers,
Our monitoring systems indicate an incident for the Paygate.
Our technical eme...
|
about 2 hours |
|
Sep 25, 2025
01:19 AM CEST
|
Not Confirmed by Computop
Possible Outage Indicated by User Reports
|
35 minutes |
|
Sep 24, 2025
08:53 PM CEST
|
Not Confirmed by Computop
Widespread 7-11 card system outage
7-11 stores nationwide experiencing card system failures. All outlets only accepting cash. Card r...
|
about 4 hours |
|
Sep 19, 2025
10:34 PM CEST
|
Major
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment m...
|
about 10 hours |
|
Sep 18, 2025
01:51 AM CEST
|
Major
Dear customers,
our monitoring systems indicate an external incident for the mentioned payment m...
|
about 7 hours |
See what users are saying about Computop issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
JoeMater - Tried to sign in to then7-Eleven rewards app. Kept getting an error page not available message after. Even cleared cache, force stopped, and cleared data. Same thing also after uninstalling and re-download..
Gloria - The 7 eleven app is not opening..
Victor - Application is not working can’t login or send me the code to MSG.
Lestat - Can’t generate code to log in.
Duncan - Card and member discount sys down Las Vegas area..
Larissa - Every 711 I’ve been to is cash only,.
Tom - Payments not going through.
Damian - Mobile app is not loading, I tried multiple phones on Android and iPhone.
Mel - Can't pay for gas or use rewards at pump.
Mansi - Only cash card reader machine is not working at our store right now at new Jersey.
Monz - Cash only all 7-11’ in CA card system down.
Abdul - System is down, only accepting cash.
Joe - All of Newport News VA down!.
Michael - The app says there are no 711 stores in my area, but I order weekly. I have 2 within miles..
Joseph - Unable to sign in or use website or app. Getting a “Page content not available” upon app opening. And a “Unable to generate code” when attempting to sign in.
Derek - I have no access to the app. Keep getting an error code when I type in my phone number to get a code error back try again later..
Joshua - The app, and website, are not working in Oahu, HI. I've used multiple different wifi and my own personal data, and neither the app or website is responding. It keeps saying connection error, but I'm fully connected. I've restarted my phone as well as redownloaded the app. But that still doesn't e....
J - 711 app is not working allowing a login and website will not allow you to log in. .
Juels - Wont let me sign in or use as guest.
Wendy - Can't log on in the app or website. Keep getting an error. I've tried clearing cache all that reinstalling same issue. .
Mike - My 7-11 app has been down on my android phone the last 2 days. I can't log in. .
Iago - Page does not load, and I cannot make my payments (Thomann website).
Jens - Computop is down. Payments are not proceeding.
Jens - after i proceed a mastercard-payment i get redirected to the next page. from there the screen keeps loading. I tried with computer and mobile (microsoft edge, google chroom,...).
Samantha - It keeps on kicking me out of the app when I put in my phone number .
IsDown aggregates scheduled maintenances for Computop. Currently, there are 4 more maintenances scheduled.
Scheduled for October 30, 2025 at 04:00 AM CET · until 08:00 AM CET
Dear Sir or Madam, Please be informed that scheduled maintenance of our data centre will be carried out on 30th October 2025 from 04:00 through 08:00, with possible short-term downtime. During this time period, you may experience minor payment...
Scheduled for November 06, 2025 at 05:30 AM CET · until 08:00 AM CET
Dear Sir or Madam, On November 6th 2025 we will carry out important maintenance work within our Paygate IT infrastructure. This scheduled maintenance work is not expected to affect the processing of payment transactions. We apologize for the in...
Scheduled for November 12, 2025 at 02:00 AM CET · until 08:00 AM CET
Dear Sir or Madam, Please be informed that scheduled maintenance of our data centre will be carried out on 12th November 2025 from 02:00 through 08:00, with possible short-term downtime. During this time period, you may experience minor payment...
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Computop. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Payment processing service supporting multiple systems including 3D Secure, Vantiv, and J.P. Morgan, facilitating secure global transactions.
Monitoring Computop since June 2024
Tracking 185 Computop services and regions
37 incidents in 2025
IsDown is a status page aggregator that monitors if Computop and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Computop, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Computop (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Computop's 185 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Computop and other services.
IsDown checks Computop official status page for major/minor outages or downtimes. A major outage is when Computop experiences a critical issue that severely affects one or more services/regions. A minor incident is when Computop experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Computop outage, we send you an alert and update your dashboard and status page.
Computop and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Computop status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Computop publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Computop and all their 185 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Computop but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Computop and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Computop and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Computop down?'
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While Downdetector relies on user-submitted reports to detect Computop outages, IsDown monitors Computop's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Computop status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Computop in a single dashboard. | ||
| Instant Computop outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Computop official status and user-reported issues. | ||
| Maintenance feed for Computop | ||
| Granular alerts filtering by Computop components and regions. |
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Computop isn't down. You can check Computop status and incident details on the top of the page. IsDown continuously monitors Computop official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Computop is currently operational. You can check Computop status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Computop being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Computop official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Computop last outage was on October 29, 2025 with the title "External Disruption / Externe Störung - FLOA Pay"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Computop and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Computop is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Computop's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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