Outage in Swan

LIVE/PROD - All Strong Customer Authentifications are temporarily unavailable

Resolved Major
April 17, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Starting from today 3:23pm CET to 4:08pm CET, all strong customer authentication (SCA) operations are failed. The issue has been identified.
Components affected
Swan Web-banking Swan Oauth
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/17/2024 03:21PM

This incident has been resolved.

MONITORING over 1 year ago - at 04/17/2024 02:09PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 04/17/2024 02:08PM

Starting from today 3:23pm CET to 4:08pm CET, all strong customer authentication (SCA) operations are failed.
The issue has been identified.

Latest Swan outages

LIVE - Delay in transaction display and sending related webhooks - 6 months ago
API - Server Error - 6 months ago
LIVE/PROD - API degraded performance - 7 months ago
LIVE/PROD - Card payments are temporarily unavailable. - 7 months ago
LIVE/PROD - Card payments are temporarily unavailable. - 7 months ago

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