Outage in TC2000

Customer service phone lines are down

Resolved Minor
April 22, 2024 - Started 11 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Due to an issue with our phone provider the TC2000 Brokerage and TC2000 Software sales lines are currently down. You can email support@tc2000.com or support@tc2000Brokerage.com or you can start a live chat https://www.tc2000.com/support/chat with any questions or issues and our support agents will get back to you as quickly as possible. For brokerage questions you can also press 9 while on the brokerage line to leave a message. Our provider is currently working on correcting this issue and should hopefully have it resolved shortly.
Components affected
TC2000 Customer Service
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 04/22/2024 06:02PM

This incident has been resolved.

MONITORING 11 days ago - at 04/22/2024 03:39PM

Our service provider is continuing to work on this issue.

INVESTIGATING 11 days ago - at 04/22/2024 03:37PM

Due to an issue with our phone provider the TC2000 Brokerage and TC2000 Software sales lines are currently down. You can email support@tc2000.com or support@tc2000Brokerage.com or you can start a live chat https://www.tc2000.com/support/chat with any questions or issues and our support agents will get back to you as quickly as possible. For brokerage questions you can also press 9 while on the brokerage line to leave a message. Our provider is currently working on correcting this issue and should hopefully have it resolved shortly.

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