Outage in Telesign

Service degradation - PhoneID Contact

Resolved Minor
May 07, 2024 - Started 12 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Customers and Partners, Telesign has detected downstreaming issues with PhoneID Contact. We are actively working on resolving this. As soon as we get more details, we will let you know. Meanwhile, please do not hesitate to contact us on support@telesign.com for any additional details.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 05/07/2024 10:01PM

Dear Customers and Partners,

Previously reported issues with PhoneID Contact have been resolved.

Start Time: 05/06/24 at 01:00 AM PDT
End Time: 05/07/24 at 02:44 PM PDT

We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.

INVESTIGATING 12 days ago - at 05/07/2024 07:33PM

Dear Customers and Partners,

Telesign has detected downstreaming issues with PhoneID Contact.

We are actively working on resolving this.

As soon as we get more details, we will let you know.

Meanwhile, please do not hesitate to contact us on support@telesign.com for any additional details.

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