What is Telesign's status? Is Telesign down?

Telesign is having a major outage

Updated a few minutes ago

Telesign not working for you?
Active incident

Operator Alert - American Samoa (AS) - American Samoa Telecommunications Authority (311/780) - 3/26/25

started 7 days ago

Start Time: 3PM PST - 3/26/25 End Time: Ongoing We received notification that American Samoa Telecommunications Authority (311/780) from American Samoa (AS) is currently experiencing network issue...

Telesign issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Telesign problems

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Telesign outage history

IsDown has tracked 5939 incidents since started monitoring Telesign status in April 2020.

  • Apr 04 2025

    about 9 hours ago · lasted about 1 hour

    Dear Customers and Partners, We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery. Start time: 01:42 PM PDT End time: ongoing Our team is investigating the issue and we will make sur... More details

  • Apr 04 2025

    about 11 hours ago · lasted about 2 hours

    Start Time: 11:06 AM PDT - 04/04/25 End Time: Ongoing We received notification that MTN Uganda from Uganda (UG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the oper... More details

  • Apr 04 2025

    Start Time: 06:23AM PDT - 04/04/25 End Time: Ongoing We received notification that Nigeria Communications Ltd (MTN) (621/30) from Nigeria (NG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. W... More details

  • Apr 2020 ...
    IsDown started monitoring Telesign status

    We've tracked and collected 5939 incidents since started monitoring Telesign status

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Having problems with Telesign? What can you do?

  1. First, stay calm.

    • We know it's stressful when Telesign is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Telesign already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Telesign status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Telesign is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Monitoring 18 Telesign services and regions

201 incidents in 2025

Telesign outages in the last 30 days

Number of Incidents

79 issues

Last incident

1 days ago

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Stay informed about Telesign status changes

IsDown offers an easy way to monitor Telesign with maximum flexibility

Major Outages Notifications

IsDown monitors Telesign for major outages. A major outage is when Telesign experiences a critical issue that severely affects one or more services/regions. When Telesign marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Telesign status page for minor outages. A minor outage is when Telesign experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Telesign status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Telesign publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Telesign and all their 18 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Telesign and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Telesign down today?

Telesign is down. You can check Telesign status and incident details on the top of the page. IsDown continuously monitors Telesign official status page every few minutes. In the last 24 hours, there were 3 outages reported.

What is the current Telesign status?

Telesign seems to be having problems. You can check Telesign status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Telesign outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Telesign slow today?

Yes, Telesign might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Telesign outages detected?

IsDown monitors the Telesign official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Telesign outage?

Telesign last outage was on April 04, 2025 with the title "Possible Delays"

Telesign not working for you? How do I know if Telesign is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Telesign status and outages?

Why use IsDown to monitor Telesign instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Telesign and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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