Outage in Telna

Notification // Data service degradation on SGP

Resolved Minor
November 28, 2023 - Started 5 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Hello, This is to update you that we are experiencing a data service degradation on SGP. Service Impact: Devices may experience difficulties in opening new data session. Incident Status: Investigating. Our engineering team is working to solve this issue. We will keep you posted on the progress. Regards, Telna Support
Components affected
Telna Data Services NA Telna Data Services APAC Telna Data Services APAC Telna Data Services APAC Telna Data Services EU Telna Voice/SMS Services Telna Data Services NA Telna Data Services EU Telna Data Services APAC Telna Data Services EU Telna Data Services EU Telna Data Services NA Telna Data Services NA Telna Voice/SMS Services Telna Data Services APAC Telna Data Services APAC Telna Data Services EU Telna Data Services NA Telna Data Services NA Telna Data Services EU Telna Data Services NA Telna Data Services EU Telna Data Services EU Telna Data Services NA Telna Data Services EU Telna Data Services EU Telna Data Services NA Telna Data Services NA Telna Voice/SMS Services Telna Data Services APAC Telna Data Services NA Telna Data Services NA Telna Data Services NA Telna Data Services APAC Telna Data Services APAC Telna Voice/SMS Services Telna Data Services NA Telna Voice/SMS Services Telna Voice/SMS Services Telna Voice/SMS Services Telna Data Services EU Telna Data Services NA Telna Data Services EU Telna Data Services NA Telna Voice/SMS Services Telna Data Services NA Telna Data Services EU Telna Data Services EU Telna Data Services NA Telna Data Services EU Telna Voice/SMS Services Telna Voice/SMS Services Telna Data Services EU Telna Data Services EU Telna Data Services APAC Telna Voice/SMS Services Telna Data Services EU Telna Data Services NA Telna Voice/SMS Services Telna Data Services APAC Telna Voice/SMS Services Telna Data Services EU Telna Voice/SMS Services Telna Data Services APAC Telna Data Services NA Telna Voice/SMS Services Telna Voice/SMS Services Telna Data Services EU Telna Data Services NA Telna Data Services APAC Telna Data Services EU Telna Data Services APAC Telna Data Services APAC Telna Data Services APAC Telna Data Services APAC Telna Data Services APAC Telna Data Services APAC Telna Data Services APAC Telna Data Services APAC Telna Voice/SMS Services Telna Voice/SMS Services Telna Voice/SMS Services Telna Voice/SMS Services Telna Voice/SMS Services
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/28/2023 02:58PM

This incident has been resolved.

MONITORING 5 months ago - at 11/28/2023 02:03PM

Hello,

This is to update you that the service degradation on SGP has been recovered.

Incident Status: Monitoring.

Our engineers are still working on it and we will keep you posted.

Regards,
Telna Support

INVESTIGATING 5 months ago - at 11/28/2023 12:58PM

Hello,

This is to update you that we are experiencing a data service degradation on SGP.

Service Impact: Devices may experience difficulties in opening new data session.

Incident Status: Investigating.

Our engineering team is working to solve this issue.

We will keep you posted on the progress.

Regards,
Telna Support

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