Outage in Treasure Data

[US Region] REST API to retrieve query results occasionally fails

Resolved Minor

September 29, 2023 - Started 7 months ago - Lasted 28 minutes
Official incident page

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Outage Details

REST API from Workflow and client libraries to retrieve query results occasionally fails due to the follwoing error between 16:00 and 17:31 UTC. We already confirmed the error doesn't happen right now. Thus, we continue to monitor the situation while we are investigating the cause. ``` [CLIENT_ERROR] [400:Bad Request] API request to /v3/job/result/000000 has failed: AuthorizationQueryParametersErrorX-Amz-Expires must be non-negativeTTTTTTTTTToI6e7Jfaub0mG/XXXXXXXXXXXXXXXXX+7w= (td client http) ```

Components affected

Treasure Data REST API

Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/29/2023 09:20AM

We confirmed that the issue has stopped occurring and has stabilized. We will resolve this status, but will continue investigation.

MONITORING 7 months ago - at 09/29/2023 08:53AM

REST API from Workflow and client libraries to retrieve query results occasionally fails due to the follwoing error between 16:00 and 17:31 UTC.
We already confirmed the error doesn't happen right now. Thus, we continue to monitor the situation while we are investigating the cause.

```
[CLIENT_ERROR] [400:Bad Request] API request to /v3/job/result/000000 has failed:
AuthorizationQueryParametersErrorX-Amz-Expires must be non-negativeTTTTTTTTTToI6e7Jfaub0mG/XXXXXXXXXXXXXXXXX+7w= (td client http)
```

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