Outage in Treasure Data

[US/EU/Tokyo region] Treasure Workflow - Partial Outage on mail Operator

Resolved Major
December 14, 2023 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have observed the problem that sending email by using mail operator fails. We are currently investigating this issue.
Components affected
Treasure Data Workflow Treasure Data Workflow Treasure Data Workflow
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/14/2023 06:58AM

Between 2023-12-14 04:55 UTC and 2023-12-14 06:04 UTC, some customers in the US/EU/Tokyo/Korea region were experiencing failures to send email using mail operator related to the Workflow service.
A fix has been implemented and the issue has been resolved.

We apologize for any inconvenience caused. If you have any questions about it, please contact support@treasure-data.com

MONITORING 5 months ago - at 12/14/2023 06:31AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 12/14/2023 06:21AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 12/14/2023 06:13AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 12/14/2023 06:11AM

We have observed the problem that sending email by using mail operator fails.
We are currently investigating this issue.

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