Outage in Twilio

Dashboards (Messaging Services) and Messaging Insights Page via Console May Include Stale Data

Resolved Minor
March 20, 2024 - Started about 2 months ago - Lasted 5 days
Official incident page

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Outage Details

We are investigating an issue where stale data may be present on some of the dashboards (Messaging Services) on Messaging Insights Page via Console. We expect to provide another update in 1 hour or as soon as more information becomes available
Components affected
Twilio Messaging Insights
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/25/2024 05:18PM

We are no longer experiencing issues causing stale data on some of the dashboards (Messaging Services) in the Twilio Console Messaging Insights page. This incident is now resolved.

MONITORING about 2 months ago - at 03/25/2024 01:47PM

Our Engineering Team has identified the issue causing stale data on some of the dashboards (Messaging Services) in the Twilio Console Messaging Insights page. The team is currently monitoring the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/25/2024 06:30AM

We continue to investigate the issue where stale data may be present on some of the dashboards (Messaging Services) in the Twilio Console Messaging Insights page. We expect to provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/24/2024 06:39AM

We continue investigating an issue where stale data may be present on some of the dashboards (Messaging Services) on Messaging Insights Page via Twilio Console. We expect to provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/23/2024 06:39AM

We continue to investigating the issue where stale data may be present on some of the dashboards(Messaging Services) on Messaging Insights Page via Twilio Console. We expect to provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/22/2024 06:15AM

We continue to investigating the issue where stale data may be present on some of the dashboards(Messaging Services) on Messaging Insights Page via Twilio Console. We expect to provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/21/2024 02:20PM

We continue investigating an issue where stale data may be present on some of the dashboards (Messaging Services) on Messaging Insights Page via Twilio Console. We expect to provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/21/2024 06:11AM

We are investigating an issue where stale data may be present on some of the dashboards (Messaging Services) on Messaging Insights Page via Console. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/21/2024 02:11AM

We are investigating an issue where stale data may be present on some of the dashboards (Messaging Services) on Messaging Insights Page via Console. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/21/2024 12:11AM

We are investigating an issue where stale data may be present on some of the dashboards (Messaging Services) on Messaging Insights Page via Console. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 03/20/2024 11:09PM

We are investigating an issue where stale data may be present on some of the dashboards (Messaging Services) on Messaging Insights Page via Console. We expect to provide another update in 1 hour or as soon as more information becomes available

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