Outage in Typeform

Service Interruption

Resolved Major
January 13, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing issues with our login and sign ups. This should not affect customers already logged in. Form submissions are working as per normal. Our engineering and security teams are engaged and working on the issue with the aim to resolve ASAP. Next update 4AM (GMT)
Components affected
Typeform Back-End Typeform Notifications Typeform Developer Portal Typeform Forms Typeform Create API Typeform www.typeform.com Typeform Responses API Typeform Webhooks API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/13/2023 04:09AM

All services have been restored with logins and signups working as they should. The incident was caused by an expired SSL certificate failing to update due to an integration issue with our security supplier. To note, although login and signup services were interrupted during the incident, submissions were functioning throughout and no data was lost.

We sincerely apologize for this outage and any inconvenience we may have caused. Our engineering teams will review the details and ensure we put measures in place to prevent this from happening again.

INVESTIGATING over 1 year ago - at 01/13/2023 03:34AM

We are currently experiencing issues with our login and sign ups. This should not affect customers already logged in. Form submissions are working as per normal. Our engineering and security teams are engaged and working on the issue with the aim to resolve ASAP. Next update 4AM (GMT)

INVESTIGATING over 1 year ago - at 01/13/2023 03:23AM

We are currently experiencing issues with our login and sign ups. This should not affect customers already logged in. Form submissions are working as per normal. Our engineering and security teams are engaged and working on the issue with the aim to resolve ASAP. Next update 4AM (GMT)

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