Outage in Tyro Service for Partners

Issues with Tyro Go and Tyro BYO app

Resolved Minor
October 08, 2023 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We’re currently experiencing an issue impacting some customers’ ability to access the Tyro Go and Tyro BYO apps. The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress. We’re sorry for any inconvenience being experienced. Please feel free to use this information if you’re receiving enquiries from merchants and encourage them to visit status.tyro.com for updates.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/09/2023 12:14AM

The issue impacting access to the Tyro Go and BYO apps is now resolved and customers should be able to log in again.

We’re very sorry for any inconvenience caused.

INVESTIGATING 7 months ago - at 10/08/2023 10:48PM

We’re currently experiencing an issue impacting some customers’ ability to access the Tyro Go and Tyro BYO apps.
The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress.
We’re sorry for any inconvenience being experienced.

Please feel free to use this information if you’re receiving enquiries from merchants and encourage them to visit status.tyro.com for updates.

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