Outage in Umbraco Cloud

Issue with creating new projects on Umbraco Cloud

Resolved Minor

November 04, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

In relation to the ongoing incident https://status.umbraco.io/incidents/fq4cz99rl6gy a fix was rolled out, which has caused an issue creating projects on Cloud for Umbraco v7, v8 and Heartcore. The team is rolling out a fix to get this resolved in the next couple of hours. We apologize for any inconvenience caused.

Components affected

Umbraco Cloud Umbraco Cloud Website Hosting Umbraco Cloud Umbraco Heartcore

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/04/2022 03:16PM

All issues related to the preemptive hotfix have been rolled out to all Cloud Customers.

Sorry for the inconvenience this might have caused.

MONITORING over 1 year ago - at 11/04/2022 02:49PM

We have identified the issue as a hotfix to an internal component being rolled out Umbraco Cloud. We have amended the hotfix and are actively updating all affected websites.

INVESTIGATING over 1 year ago - at 11/04/2022 02:12PM

In relation to the ongoing incident https://status.umbraco.io/incidents/fq4cz99rl6gy a fix was rolled out, which has caused an issue creating
projects on Cloud for Umbraco v7, v8 and Heartcore.

The team is rolling out a fix to get this resolved in the next couple of hours. We apologize for any inconvenience caused.

Latest Umbraco Cloud outages

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GraphQL intermittent timeouts - about 2 months ago

Heartcore API Availability - 2 months ago

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