Outage in Urban Sharing

Public Web is partially unavailable

Resolved Minor
June 17, 2023 - Started 11 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We’re seeing an increased amount of errors on the public websites, and are investigating cause.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/17/2023 07:16AM

Systems are back to normal.
This incident was caused by our status checks getting served a stale error status cached from our CDN, not because systems were actually down. There was very little actual user impact, as most errors were just in our status checks because of this cache.
The issue has been resolved and both status checks and normal user facing operation has been restored.

MONITORING 11 months ago - at 06/17/2023 07:02AM

We've identified the cause of elevated error and a fix has been deployed. Currently monitoring and verifying systems are back to normal.

INVESTIGATING 11 months ago - at 06/17/2023 06:15AM

We’re seeing an increased amount of errors on the public websites, and are investigating cause.

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