Outage in Urban Sharing
Issues with unlocking and locking vehicles [Segway]
Resolved MajorIncident Report
We're currently seeing issues with sending and receiving commands to and from Segway vehicles, causing unlocking and locking to fail with timeouts. This is identified as an issue in Segway's API and we're awaiting a fix from them.
Components affected
Urban Sharing Bike mobile network communicationsNeed to monitor Urban Sharing outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 04/18/2024 05:15PM
The Segway API issues look resolved.
MONITORING
over 1 year ago - at 04/18/2024 04:29PM
Segway reports that a fix has been implemented
IDENTIFIED
over 1 year ago - at 04/18/2024 02:31PM
We're currently seeing issues with sending and receiving commands to and from Segway vehicles, causing unlocking and locking to fail with timeouts. This is identified as an issue in Segway's API and we're awaiting a fix from them.
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