Outage in Urban Sharing

Communication issues with UrbanSharing Controller v2 iot's

Resolved Major
June 12, 2025 - Started 5 months ago - Lasted about 2 hours

Incident Report

An incident with our system-provider is causing communication issues with vehicles of the UrbanSharing Controller type. Affects Bergen and Trondheim systems. We're awaiting resolution, and investigating internal workarounds in the meantime.

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Latest Updates ( sorted recent to last )
IDENTIFIED 5 months ago - at 06/12/2025 06:00PM

An incident with our system-provider is causing communication issues with vehicles of the UrbanSharing Controller type. Affects Bergen and Trondheim systems. We're awaiting resolution, and investigating internal workarounds in the meantime.

MONITORING 5 months ago - at 06/12/2025 06:45PM

We've implemented a workaround which fixes most controller communications. The system-provider incident is still ongoing, and some instability and slowness should still be expected, but general operation has resumed.

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