Check if Urban Sharing is down, official outages, user-reported issues, and outages map.
Urban Sharing is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Urban Sharing status data.
IsDown has tracked 84 incidents since started monitoring Urban Sharing status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Jun 13, 2025
02:44 PM CEST
|
Major
Automatic refresh of SSL certificates for public websites have failed and websites are unavailabl...
|
21 minutes |
Jun 12, 2025
08:18 PM CEST
|
Major
An incident with our system-provider is causing communication issues with vehicles of the UrbanSh...
|
about 2 hours |
Jun 11, 2025
10:31 AM CEST
|
Major
We are currently investigating communication problems with Omni and Segway iot controllers
|
about 6 hours |
May 16, 2025
01:17 PM CEST
|
Minor
We are currently investigating an issue affecting around 10% of traffic between iot bridge compon...
|
about 3 hours |
Mar 24, 2025
09:30 PM CET
|
Major
We are currently investigating connectivity problems with Segway and Omni IOT's.Affects mainly ME...
|
about 11 hours |
Jan 10, 2025
04:02 PM CET
|
Minor
We have received reports of around 200 Omni locks being unresponsive and are investigating. Curre...
|
about 2 hours |
Dec 11, 2024
11:22 AM CET
|
Major
We are currently investigating a drop in connectivity with some vehicles, leading to lock and unl...
|
1 day |
Sep 23, 2024
09:01 AM CEST
|
Major
We're currently not receiving any telemetry from Linka IOT's, causing bikes with Linka controller...
|
about 1 hour |
Apr 18, 2024
04:31 PM CEST
|
Major
We're currently seeing issues with sending and receiving commands to and from Segway vehicles, ca...
|
about 3 hours |
Dec 11, 2023
09:22 AM CET
|
Minor
We are currently seeing some payment related requests time out and fail to complete. We are looki...
|
about 3 hours |
No comments yet
Component | Status |
---|---|
Web sites | OK |
Bike mobile network communications | OK |
Backend services | OK |
Payment services | OK |
Admin Console | OK |
SMS and email dispatching | OK |
GBFS API | OK |
Customer service systems | OK |
Google Cloud Platform | OK |
Urban Sharing is a platform that manages bike-sharing services across multiple cities, integrating communication tools for user support and operational efficiency.
Monitoring Urban Sharing since February 2021
Tracking 28 Urban Sharing services and regions
6 incidents in 2025
Urban Sharing isn't down. You can check Urban Sharing status and incident details on the top of the page. IsDown continuously monitors Urban Sharing official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Urban Sharing is currently operational. You can check Urban Sharing status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Urban Sharing being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Urban Sharing official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Urban Sharing last outage was on June 13, 2025 with the title "Public websites unavailable due to certificate issue"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Urban Sharing and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Urban Sharing is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Urban Sharing's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Urban Sharing with maximum flexibility
IsDown monitors Urban Sharing for major outages. A major outage is when Urban Sharing experiences a critical issue that severely affects one or more services/regions. When Urban Sharing marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Urban Sharing status page for minor outages. A minor outage is when Urban Sharing experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Urban Sharing status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Urban Sharing and all their 28 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Urban Sharing and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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