Outage in UserTesting

Issues starting and joining Live Conversation meetings

Resolved Major
February 22, 2023 - Started about 1 year ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently investigating reports of customers and contributors not being able to launch and join Live Conversations. This will likely also impact access to recordings of previously launched Live Conversations.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/22/2023 08:23PM

This incident has been resolved.

MONITORING about 1 year ago - at 02/22/2023 06:08PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 02/22/2023 03:41PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 02/22/2023 12:35PM

We are currently investigating reports of customers and contributors not being able to launch and join Live Conversations. This will likely also impact access to recordings of previously launched Live Conversations.

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