Outage in UserTesting

Issues accessing the Tester Dashboard

Resolved Minor
May 02, 2024 - Started 15 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are receiving reports of some of our contributors having issues accessing the available studies dashboard. We have identified the root cause and are working to restore the access as soon as possible. Apologies for the inconvenience.
Components affected
UserTesting Tester Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 05/02/2024 07:33PM

This issue is now fully resolved - thank you for your patience.

IDENTIFIED 15 days ago - at 05/02/2024 06:09PM

We are receiving reports of some of our contributors having issues accessing the available studies dashboard. We have identified the root cause and are working to restore the access as soon as possible. Apologies for the inconvenience.

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