Outage in USG
Nationwide Cellular Outage affecting services provided by AT&T, Verizon, and T-Mobile.
Resolved Minor
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Outage Details
Components affected
USG USO VPN USG FS1 File Sharing Service USG Georgia Southern University USG GIL USG Atlanta Metropolitan State College USG University of Georgia (QPROD) USG Georgia Department of Transportation USG Web Services (www.usg.edu) USG Finding Aids USG One Connect – Benefits: Alight USG Clayton State University (XPROD) USG East Georgia State College USG GeorgiaVIEW Online Learning Environment (XPROD) USG One Connect – Database USG Georgia Gwinnett College USG College of Coastal Georgia (XPROD) USG Dalton State College USG Georgia State University (XPROD) USG Columbus State University USG East Georgia State College USG GeorgiaFIRST Marketplace USG Albany State University USG Augusta University Financials USG Georgia Southern University USG Abraham Baldwin Agricultural College (XPROD) USG University of North Georgia (XPROD) USG Georgia Highlands College (QPROD) USG Kennesaw State University (QPROD) USG UGA Data Center (Boyd) USG Content Manager USG Albany State University (QPROD) USG One Connect – Employee and Manager Self-Service USG GALILEO USG One Connect – HPLAY USG Augusta University USG Dalton State College (XPROD) USG USO SharePoint / OneDrive USG Fort Valley State University USG Savannah State University USG Columbus State University USG Historical Organizations Directory USG Abraham Baldwin Agricultural College USG Georgia Southwestern State University USG Dalton State College USG Georgia Student Finance Commission USG ServiceNow USG South Georgia State College (QPROD) USG Middle Georgia State University USG Gordon State College USG USO Athens Office USG Dalton State College USG College of Coastal Georgia USG Training Initiatives (QPROD) USG Albany State University USG South Georgia State College USG Georgia Southwestern State University USG Middle Georgia State University USG One Connect - HPRE USG Middle Georgia State University USG East Georgia State College (XPROD) USG Georgia College and State University USG University of West Georgia (XPROD) USG Albany State University USG Columbus State University (XPROD) USG Georgia Southwestern State University USG TeamMate Audit Management System USG Georgia Southwestern State University (XPROD) USG Fort Valley State University USG ITS Data Center (DB300) USG Abraham Baldwin Agricultural College USG MOVEit Managed File Transfer USG Gordon State College USG USO Cybersecurity Alerts USG Clayton State University USG Atlanta Metropolitan State College USG Atlanta Metropolitan State College (QPROD) USG Fort Valley State University USG USO Email and Calendar USG University of Georgia USG South Georgia State College USG Identity Proxy USG USO Shared Services Center USG Fort Valley State University (XPROD) USG Georgia Gwinnett College USG One Connect- Careers Applicant Access USG Savannah State University USG USO Telephone System USG Georgia Public Library Service USG GeorgiaFIRST Marketplace UIT USG Georgia Institute of Technology USG GeorgiaFIRST PeopleSoft Financials USG Human Resources Office of Organizational Development (XPROD) USG GIL Express USG INGRESS Registration Sharing System USG University of West Georgia USG GeorgiaVIEW Online Learning Environment (QPROD) USG Savannah State University (QPROD) USG Valdosta State University (XPROD) USG GA DOE K-12 Network USG Georgia Law Reapportionment Office USG Valdosta State University USG Georgia College and State University (QPROD) USG Georgia Gwinnett College USG USO Atlanta Office USG College of Coastal Georgia USG Technology Store USG Augusta University USG Georgia ONmyLINE USG PeachNet Virtual Data Center USG One Connect – Core Practitioner USG Data Warehouse and Business Intelligence USG Competency Based Education (XPROD) USG University of North Georgia USG Georgia Archives USG PeachNet Cloud Backup USG Augusta Health eShop USG GeorgiaVIEW Community (QPROD) USG GAfutures USG Middle Georgia State University (XPROD) USG USO BoardEffect USG Georgia State University USG Georgia College & State University USG USO Corporate Applications USG Virtual Vault USG USO SSO USG Savannah State University USG Clayton State University USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) USG Gordon State College (QPROD) USG One Connect – Benefits: Retirement @ Work USG University of West Georgia USG Columbus State University USG Status Page USG AUFPLAY USG Georgia Southern University USG South Georgia State College USG Abraham Baldwin Agricultural College USG FPLAY USG Apogee USG Atlanta Metropolitan State College USG Kennesaw State University USG College of Coastal Georgia USG Georgia Highlands College USG USO Teams USG Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) USG Georgia Gwinnett College (QPROD) USG ARCNAS USG Valdosta State University USG Georgia Department of AuditsLatest Updates ( sorted recent to last )
After monitoring the situation, Information Technology Services (ITS) is happy to report that the cellular issues experienced yesterday have been resolved. If you are still experiencing issues with cellular access, please contact your cell phone provider.
Information Technology Services (ITS) believes the cellular issues have been resolved. We are continuing to monitor for stability. If you are still experiencing issues with cellular access, please contact your cell phone provider.
We regret to inform you that a nationwide cellular outage is currently affecting services provided by AT&T, Verizon, and T-Mobile. This outage may impact anyone relying on cellular data, including those using MiFi devices, attempting to authenticate on Duo, or simply using a mobile device remotely.
Impact Areas:
• Cellular Data: Users may experience disruptions in mobile data services, including internet access, messaging, and app functionality.
• Duo Authentication: If you rely on Duo for secure access, please be aware that cellular-based authentication may be affected. We recommend using offline codes as an alternative during this outage.
• MiFi Devices: MiFi devices, commonly used for portable internet access, may also be impacted.
Recommended Actions:
1. Use Wi-Fi: Whenever possible, connect to your organization’s wireless network to mitigate the impact of this outage.
2. Offline Duo Codes: If you encounter issues with Duo authentication over cellular data, utilize your offline codes for secure logins.
3. Stay Informed: We are actively monitoring the situation and will provide updates as they become available. Please check our status page for real-time information.
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