Outage in Vanta

Customers Receive Error Message When Approving Policies

Resolved Minor
October 17, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified an issue where customers are receiving an error message when attempting to approve policies. Our team is investigating the root cause and will provide an update as soon as possible.
Components affected
Vanta Web App

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/18/2023 02:03AM

This issue has been resolved, an error should no longer appear when approving policies. If you have any questions or concerns, please don’t hesitate to contact our Support Team at support@vanta.com.

IDENTIFIED about 2 years ago - at 10/17/2023 11:50PM

Our team has identified the issue and is working on a fix.

INVESTIGATING about 2 years ago - at 10/17/2023 11:26PM

We have identified an issue where customers are receiving an error message when attempting to approve policies.

Our team is investigating the root cause and will provide an update as soon as possible.

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