Carbon Black Cloud Audit & Remediation - EU Public API Degraded

Services remained stable during the monitoring period and there were no issues reported. This incident is resolved and there will be no further updates.

VMware Carbon Black Engineering team has implemented mitigation measures and are seeing improvement and recovery of the service. However, To ensure stability we will monitor the service for the next 1 hour. No impact to the customers.

VMware Carbon Black Engineering team has identified a potential problem and is working towards applying the fix. Some customers may experience intermittent issues with features displaying in the UI.

VMware Carbon Black Engineering team continues to work towards mitigating the currently degraded response issue. Some customers may experience intermittent issues with features displaying in the UI.

Description: CARBON BLACK CLOUD AUDIT & REMEDIATION - EU Public API is currently degraded. Some customers may experience requests returning more slowly than normal or some requests timing out.

Security Impact: Security efficacy is not compromised due to this issue.

Next Update: 60 minutes or upon earlier status change

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team