Outage in VMware Cloud

VMware Cloud on AWS SDDC Issue

Resolved Major
September 11, 2023 - Started 8 months ago - Lasted 39 minutes
Official incident page

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Outage Details

VMware Cloud on AWS SDDC is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes. Start Time: September 11, 2023 16:25 UTC End Time: N/A Current Impact: Under Assessment.
Components affected
VMware Cloud US East (N. Virginia)
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/11/2023 07:52PM

A fix has been implemented and the services have been restored. Users in the US-East-1 region will now be able to perform SDDC provisioning, create and add hosts. This is the final notification for this incident.

Start Time: September 11, 2023 16:25 UTC
End Time: September 11, 2023 19:35 UTC

Current Impact: None.

IDENTIFIED 8 months ago - at 09/11/2023 07:27PM

VMware Engineering team have identified the underlying problem and are actively implementing measures. Further updates will be provided in the next 1 hour or as available.

Start Time: September 11, 2023 16:25 UTC
End Time: N/A

Current Impact: Users in the US-East-1 region may encounter problems with SDDC provisioning, as well as creating and adding hosts, which are currently failing.

INVESTIGATING 8 months ago - at 09/11/2023 07:16PM

VMware Cloud on AWS SDDC is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: September 11, 2023 16:25 UTC
End Time: N/A

Current Impact: Under Assessment.

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