Outage in VMware Cloud

VMware Cloud on AWS: SDDC Provisioning Event

Resolved Major
March 25, 2024 - Started 9 months ago - Lasted about 4 hours
Official incident page

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Outage Details

VMware Cloud on AWS: New SDDC Provisioning may be limited. Try to provision at a later time. Please accept our apologies for the inconvenience and thank you for your patience. Start Time: March 25, 2024 08:25 UTC End Time: N/A Current Impact: New SDDC cannot be provisioned. Existing workflows should not be impacted.
Components affected
VMware Cloud on AWS
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 03/25/2024 12:44PM

Engineering teams have confirmed services are now operational. This incident is now resolved and this is the final communication.

Start Time: March 25, 2024 08:25 UTC
End Time: March 25, 2024 09:25 UTC

Current Impact: None.

IDENTIFIED 9 months ago - at 03/25/2024 11:56AM

The teams continue working to validate the implemented fix. Further updates will be provided in the next 90 minutes.

Start Time: March 25, 2024 08:25 UTC
End Time: N/A

Current Impact: None. While the incident was ongoing new SDDC cannot be provisioned.

IDENTIFIED 9 months ago - at 03/25/2024 09:38AM

The teams have identified the cause for the issue and implemented a fix. At the moment the fix is being validated. Further updates will be provided in the next 90 minutes.

Start Time: March 25, 2024 08:25 UTC
End Time: N/A

Current Impact: New SDDC cannot be provisioned. Existing workflows should not be impacted.

INVESTIGATING 9 months ago - at 03/25/2024 09:01AM

The teams continue working to identify the cause for the reported issue and a implement a fix. Further updates will be provided in the next 60 minutes.

Start Time: March 25, 2024 08:25 UTC
End Time: N/A

Current Impact: New SDDC cannot be provisioned. Existing workflows should not be impacted.

INVESTIGATING 9 months ago - at 03/25/2024 08:41AM

VMware Cloud on AWS: New SDDC Provisioning may be limited. Try to provision at a later time. Please accept our apologies for the inconvenience and thank you for your patience.

Start Time: March 25, 2024 08:25 UTC
End Time: N/A

Current Impact: New SDDC cannot be provisioned. Existing workflows should not be impacted.

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