Outage in VMware Workspace ONE

Horizon Cloud Service: CMS dashboard issues / US Region

Resolved Major
June 13, 2023 - Started 11 months ago - Lasted about 1 hour
Official incident page

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Outage Details

The Horizon Cloud Monitoring has identified monitoring data issue on CMS dashboard. This issue is impacting CMS functions in the US region. Our DevOps team is investigating the issue with high priority. We will update you on the impact and other details shortly. Ensuring the reliability of our service is of utmost importance to us at Horizon Cloud Service, and we are continuously working on enhancements to further improve our systems. Thanks for your patience. Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved. Thank You, VMware Horizon Communications Team
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/13/2023 10:21PM

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Additional Information and Support: Please visit Service Support Website at http://my.vmware.com or call Service Support Line at 1-877-4VMWARE if you need additional assistance.

Thank You,
VMware Horizon Communications Team

INVESTIGATING 11 months ago - at 06/13/2023 09:53PM

Horizon Cloud Service is investigating reports of issues with CMS dashboard. We will provide more information shortly.

Service reliability is a top priority at Horizon Cloud, and we are making continuous improvements to better our systems.

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

INVESTIGATING 11 months ago - at 06/13/2023 09:11PM

The Horizon Cloud Monitoring has identified monitoring data issue on CMS dashboard.
This issue is impacting CMS functions in the US region.

Our DevOps team is investigating the issue with high priority. We will update you on the impact and other details shortly.

Ensuring the reliability of our service is of utmost importance to us at Horizon Cloud Service, and we are continuously working on enhancements to further improve our systems.

Thanks for your patience.

Additional Information: VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until this issue has been resolved.

Thank You,
VMware Horizon Communications Team

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