Outage in Webcentral Service

Intermittent issue affecting email and website services

Resolved Minor

August 04, 2023 - Started 9 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are aware of a few customers having intermittent disruptions to our email, domain, and website services due to network issues. Our network engineers are working on this as a priority to resolve this matter. We appreciate your patience during this time and will provide the next update at 12:00 PM AEST.

Components affected

Webcentral Service National

Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 08/04/2023 05:27AM

We would like to inform our customers that the intermittent service disruption for email, domain, and website services has been resolved. No further disruptions are anticipated.

If you are experiencing any issues with your service, please contact our support team:

https://webcentral.au/forms/ticket/

Our apologies for the inconvenience and thank you for your patience while we resolved this matter.

MONITORING 9 months ago - at 08/04/2023 02:04AM

Our engineers have implemented a solution and we are continuing to see improvements for the affected domain, email, and website services.

We will continue to monitor this to ensure that service restores to normal.

We appreciate your patience during this time and will provide the next update at 03:00 PM AEST.

INVESTIGATING 9 months ago - at 08/04/2023 12:33AM

We are aware of a few customers having intermittent disruptions to our email, domain, and website services due to network issues. Our network engineers are working on this as a priority to resolve this matter.

We appreciate your patience during this time and will provide the next update at 12:00 PM AEST.

Latest Webcentral Service outages

Phone System Service Disruption - 7 months ago

Cloud Hosted Email Issue - 8 months ago

cPanel Service Disruption - about 1 year ago

Website Outage – Webcentral.au - about 1 year ago

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