Outage in Webcentral Service

cPanel Service Disruption

Resolved Minor
April 21, 2023 - Started about 1 year ago - Lasted 2 days
Official incident page

Need to monitor Webcentral Service outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Webcentral Service, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing technical difficulties on some of our cPanel servers on our platforms. Customers may experience difficulties with their cPanel hosted domains, websites and email services. Our Technicians are investigating this with a matter of urgency, and we will continue to provide updates with their progress. We appreciate your patience during this time and will provide the next update at 3:00 PM AEST.
Components affected
Webcentral Service cPanel Hosting
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/23/2023 03:56AM

We would like to inform our customers that the issue which was impacting affecting our cPanel servers has been resolved. 

Customer affected should be able to continue using their cPanel hosted domains, websites, and email services as normal.

If you have any further difficulties or queries about this incident, please feel free to contact our customer service team and our friendly staff will be able to assist you further.

Our apologies for the inconvenience and thank you for your co-operation while addressing this incident.

IDENTIFIED about 1 year ago - at 04/22/2023 11:59PM

We want to inform our customers that our cPanel servers have undergone significant improvements. After conducting a thorough diagnosis and investigation, most of the affected cPanel servers have been resolved. Our platform engineers are currently working on the remaining restoration work, which is affecting only a small number of customers.

We acknowledge and appreciate your patience while our engineers prioritize the resolution of this issue. We will provide the next update at 4:00 PM AEST.

IDENTIFIED about 1 year ago - at 04/22/2023 11:00AM

Please be advised that we are continuing to experience technical difficulties with our cPanel servers. Our team will continue working on the fault overnight and will provide the next update by 10 AM AEST

We apologise for any inconvenience this may cause and will continue to provide updates with the progress

IDENTIFIED about 1 year ago - at 04/22/2023 06:01AM

We would like to inform our customers that we are continuing to experience technical difficulties on some of our cPanel servers. Following our diagnosis and investigation, we are seeing improvements on the infrastructure, however, the restoration work is ongoing. 

We appreciate your patience while our engineers work to resolve this as a priority and will provide the next update at 9:00 PM AEST.

IDENTIFIED about 1 year ago - at 04/22/2023 12:01AM

We would like to inform our customers that, we are continuing to experience technical difficulties on some of our cPanel servers. Following our diagnosis and investigation, we are seeing improvements on the infrastructure, however, the restoration work is ongoing. 

We appreciate your patience while our engineers work to resolve this as a priority and will provide the next update at 4:00 PM AEST.

INVESTIGATING about 1 year ago - at 04/21/2023 10:59AM

Please be advised that, we are continuing to experience technical difficulties with our cPanel servers. Our team will continue working on the fault overnight and will provide the next update by 10 AM AEST

We apologise for any inconvenience this may cause and will continue to provide updates with the progress.

INVESTIGATING about 1 year ago - at 04/21/2023 05:53AM

We are continuing to experience technical difficulties on some of cPanel servers on our platforms. Due to the complexity of the nature of the fault, the restoration process is taking longer than expected, and our platform engineering team is continuing to work with the vendor support group on the restoration activities.

The affected customers may experience difficulties with their cPanel hosted domains, websites, and email services.


We appreciate your patience during this time and will provide the next update at 9:00 PM AEST.

INVESTIGATING about 1 year ago - at 04/21/2023 01:37AM

We are currently experiencing technical difficulties on some of our cPanel servers on our platforms.

Customers may experience difficulties with their cPanel hosted domains, websites and email services.

Our Technicians are investigating this with a matter of urgency, and we will continue to provide updates with their progress.


We appreciate your patience during this time and will provide the next update at 3:00 PM AEST.

Latest Webcentral Service outages

Cloud Hosted Email Issue - 8 months ago

The easiest way to monitor Webcentral Service and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime