Outage in Wisely

Sendgrid Partner Issue

Resolved Minor
August 24, 2023 - Started 9 months ago - Lasted about 2 hours
Official incident page

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Outage Details

SendGrid's Engineers are investigating an issue impacting their APIs affecting our Olo Marketing clients. The current customer impact includes campaign sends and automations. We are monitoring their status page for updates and will provide them here. Additional information is available on SendGrid's status page: https://status.sendgrid.com/
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/25/2023 12:08AM

SendGrid engineers have confirmed full resolution to their APIs and thus our campaign and automation email sends.
https://status.sendgrid.com/

MONITORING 9 months ago - at 08/24/2023 11:27PM

Sendgrid has resolved the issue impacting their APIs and are monitoring the fix. Our team is also monitoring the fix to ensure campaign and automation emails are sending as expected. We will provide one final notice to confirm that the email send service has been restored.
https://status.sendgrid.com/

INVESTIGATING 9 months ago - at 08/24/2023 10:47PM

SendGrid's Engineers are investigating an issue impacting their APIs affecting our Olo Marketing clients. The current customer impact includes campaign sends and automations.

We are monitoring their status page for updates and will provide them here.

Additional information is available on SendGrid's status page: https://status.sendgrid.com/

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