Outage in Xandr

Ad Serving Down

Resolved Minor

April 23, 2024 - Started 12 days ago - Lasted about 22 hours
Official incident page

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Outage Details

We are currently investigating the following issue::

Component(s): Ad Serving
Impact(s):
- Decrease in requests sent to Bidder customers
- Unable to preview creatives
- Drop in delivery on external supply
- Creative audit is down
Not Impacted:
- UI
- API
Geolocation(s): Global (Global)

Status: We will provide an update as soon as more information is available. Thank you for your patience.

Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 04/24/2024 05:15PM

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

MONITORING 12 days ago - at 04/23/2024 10:49PM

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

IDENTIFIED 12 days ago - at 04/23/2024 09:58PM

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

INVESTIGATING 12 days ago - at 04/23/2024 07:32PM

We are currently investigating the following issue:: Component(s): Ad Serving Impact(s): Decrease in requests sent to Bidder customers Unable to preview creatives Drop in delivery on external supply Creative audit is down Not Impacted: UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

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