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Xandr

Xandr Status

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Stats

1 incidents in the last 7 days

4 incidents in the last 30 days

Automatic Checks

Last check: 7 minutes ago

Last known issue: 6 days ago

Latest Incidents

Last 30 days

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25/07

Resolved Creative object management and creative audit temporarily unavailable

We have identified the following issue: Component(s): Creative uploads, Creative audit, API Impact(s): Unable to upload or preview creatives Latency, timeouts and errors in API Delays in creative audit times. Please ensure that your creatives are over SLA before submitting a ticket to our support team. If you are in need of an urgent audit, we encourage you to use our priority audit option Severity: Minor Outage Datacenter(s): NYM2 Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.

Resolved Unable to save new and duplicate creatives

We are currently investigating the following issue: Component(s): Creative uploads Impact(s): Errors when uploading or duplicating creatives Severity: Major Outage Datacenter(s): Global We will provide an update as soon as more information is available. Thank you for your patience.

Resolved Stale UI and Reporting Data, Creative Audit Delays, BSS Delays, Object Creation Impacted

We have identified the following issue: Component(s): Creative audit, UI, Reporting Impact(s): Stale reporting data Some data incomplete or incorrect until reprocessed (please repull data as necessary) Data unavailable through affected service(s) Delays in Batch Segment Service uploading Unable to save/edit some objects Delays in creative audit times. Please ensure that your creatives are over SLA before submitting a ticket to our support team. If you are in need of an urgent audit, we encourage you to use our priority audit option Severity: Partially Degraded Datacenter(s): NYM2 Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.

Resolved Unable to create or access deals in Monetize UI deals dashboard (with buyers)

We are currently investigating the following issue: Component(s): Partner/Deal pages Impact(s): Monetize Deals UI keeps "loading" on deals dashboard (with buyers) when creating/ viewing deals Severity: Major Outage Datacenter(s): Global We will provide an update as soon as more information is available. Thank you for your patience.

Resolved Adserving down in AMS1, FRA1, LAX1 and SIN3

We are currently investigating the following issue: Component(s): Bidding, Ad Serving Impact(s): Increase in defaults and PSAs for Console customers Decrease in requests sent to Bidder customers Some objects may spend under budgets Drop in delivery on external supply Severity: Major Outage Datacenter(s): FRA1, AMS1, LAX1, SIN3 We will provide an update as soon as more information is available. Thank you for your patience.

about 1 month ago Official incident report

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