Outage in Xandr
Prebid Services in Frankfurt data center is experiencing connectivity issues
Resolved MinorIncident Report
We are currently investigating the following issue::
- Component(s): Bidding, Ad Serving
- Impact(s):
- Decrease in requests sent to Bidder customers
- Not Impacted:
- UI
- API
- Geolocation(s): Central Europe (FRA1)
Status: We will provide an update as soon as more information is available. Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 05/12/2026 03:32PM
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
MONITORING
about 1 month ago - at 05/12/2026 09:39AM
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
INVESTIGATING
about 1 month ago - at 05/12/2026 09:25AM
We are currently investigating the following issue:: Component(s): Bidding, Ad Serving Impact(s): Decrease in requests sent to Bidder customers Not Impacted: UI API Geolocation(s): Central Europe (FRA1) Status: We will provide an update as soon as more information is available. Thank you for your patience.
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