Outage in Xandr

Unable to upload new creatives to Monetize

Resolved Minor

August 31, 2026 - Started 11 days ago - Lasted about 6 hours
Official incident page

Incident Report

Products: Microsoft Monetize SSP, Bidder, SSP or Data Integration Components: API, UI, Creatives Impacted Clients: All Description: We are currently investigating an issue preventing the upload and creation of new creatives in Monetize through both the UI and API. Existing creatives remain available. We will provide updates as they become available. Status: Our engineering team is engaged and working on this issue with priority. We will continue to provide updates as we learn more.

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Latest Updates ( sorted recent to last )

RESOLVED 11 days ago - at 08/31/2026 02:37PM

Our Engineering team has resolved the issue and creatives can be uploaded correctly now. We apologize for the inconvenience this issue may have caused.

INVESTIGATING 11 days ago - at 08/31/2026 08:37AM

Products: Microsoft Monetize SSP, Bidder, SSP or Data Integration

Components: API, UI, Creatives

Impacted Clients: All

Description: We are currently investigating an issue preventing the upload and creation of new creatives in Monetize through both the UI and API. Existing creatives remain available. We will provide updates as they become available.

Status: Our engineering team is engaged and working on this issue with priority. We will continue to provide updates as we learn more.

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