Outage in Xandr
PSP Create New, listing page, and Request Sampler broken
Resolved MinorIncident Report
We are currently investigating an issue affecting certain Prebid Server Premium (PSP) features within Monetize UI. Customers may experience difficulties creating or editing PSP configurations and may see incomplete results when using Request Sampler. Our engineering teams have identified the cause and are actively working on mitigation and recovery. We will provide further updates as more information becomes available.
- Component(s): Monetize UI
-
Impact(s):
- Some customers may experience issues creating or managing PSP configurations and retrieving Request Sampler results in Monetize UI.
-
Not Impacted:
- Ad Serving- Bidding- Reporting
Geolocation(s): Global (Global)
Status: We will provide an update as soon as more information is available. Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 07/20/2026 07:09PM
Customers should now be able to create and edit PSP configurations successfully, and Request Sampler functionality has been restored. Engineering has implemented a fix and will continue to monitor the service to ensure stability.
MONITORING
13 days ago - at 07/20/2026 03:16PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
13 days ago - at 07/20/2026 11:49AM
We are continuing to investigate this issue.
INVESTIGATING
13 days ago - at 07/20/2026 11:49AM
We are currently investigating an issue affecting certain Prebid Server Premium (PSP) features within Monetize UI.
Customers may experience difficulties creating or editing PSP configurations and may see incomplete results when using
Request Sampler. Our engineering teams have identified the cause and are actively working on mitigation and recovery.
We will provide further updates as more information becomes available.
Component(s): Monetize UI
Impact(s):
- Some customers may experience issues creating or managing PSP configurations and retrieving Request Sampler
results in Monetize UI.
Not Impacted:
- Ad Serving
- Bidding
- Reporting
Geolocation(s): Global (Global)
Status: We will provide an update as soon as more information is available. Thank you for your patience.
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