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Ongoing Payment callbacks disruption (ewallet, VA, RO channels) in Test mode

Dear Customer, We are having payment callback delay and currently investigating.

Stats

3 incidents in the last 7 days

17 incidents in the last 30 days

Automatic Checks

Last check: 1 minute ago

Last known issue: 1 minute ago

Latest Incidents

Last 30 days

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Resolved VA and RO payment disruption

Dear customers We have detected issues with VA and RO payment system. Our team is working this issue and will keep you informed. Thank you for your patience!

Resolved Dashboard Onboarding Disruption

Dear customers, We have detected issues with Xendit onboarding. We are currently in the process of investigation and will keep this page updated as we learn more in order to restore these services as quickly as possible. Thank you for your patience!

Resolved GCash Channel Down: Disbursements

Dear customers, We have detected an issue with our GCash channel. Disbursements to GCash cannot be completed at this time and will remain in Pending until the issue is resolved. We have already contacted our partner for resolution. Please rest assured that we will continue to monitor the situation and update you as soon as possible. Thank you so much for your patience.

Resolved GCash Channel Down: DigiPay & Disbursements

Dear customers, We have detected an issue with our GCash channel. Payments via API and XenInvoice cannot be completed at this time, and disbursements to GCash will remain in Pending until the issue is resolved. Our partner has already alerted us this is caused by a disruption to the GCash app itself, but please rest assured that we will continue to monitor the situation and update you as soon as possible. Thank you so much for your patience.

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Ongoing Incidents
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