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Xendit Outages
Minor Incident BRI VA Disruption - 92001
Dear Valued Customers We have detected issues in our BRI VA with prefix 92001. The impact is as follows: - BRI VA with prefix 92001 is unavailable for receiving payment - Your customers are unable to find the VA number on the banking app - Payments made using SKN/ LLG or RTGS will bounce back in the next working day We would like to suggest please kindly refrain from doing BRI VA transactions during the downtime and redirect the payments to other channels than BRI VA if possible. For merchants using xeninvoice, payment links or third-party integrations that rely on Xendit hosted checkout page, BRI VA will automatically be hidden. We deeply apologize for the inconvenience. If you need further assistance, please contact us at [email protected] Regards, Xendit Customer Support
Resolved Minor PH_BPI Disbursement Disruption
We have detected issues in the following services: Disbursements - PH_BPI - PH_BPI disbursements less than 50k will be stuck in PENDING status - PH_BPI withdrawals less than 50k will be stuck for processing - Regional remittances to PH_BPI are also affected We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
Resolved Minor PH_BPI Disbursement Disruption
We have detected issues in the following services: Disbursements - PH_BPI - PH_BPI disbursements less than 50k will be stuck in PENDING status - PH_BPI withdrawals less than 50k will be stuck for processing - Regional remittances to PH_BPI are also affected We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
Resolved Major ShopeePay Ewallets Disruption
We have detected issues in the following services: Ewallets, Shopeepay - Most charge requests will return 500 errors We are working with our partner to resolve this issue and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: 1. Please hold off on creating any new charge requests until the issue is resolved.
Resolved Major ShopeePay Philippines Ewallets Disruption
We have detected issues in the following services: Phillipines Ewallets - Shopeepay - All charge requests will fail We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
Xendit Components Status
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
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Frequently Asked Questions
- Is Xendit down today?
- Xendit seems to be having problems. You can check the incident details on the top of the page.
- I'm having issues with Xendit, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when Xendit is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Xendit has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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- Contact us, and we'll add it ASAP.
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