Outage in Xero

Global: XPM & Xero HQ - Degraded Performance

Resolved Minor
February 15, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware customers may be experiencing degraded performance in XPM and Xero HQ. Our team is investigating this with urgency. Status Last Reviewed: 2:36am UTC
Components affected
Xero Practice Manager Xero HQ
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/15/2024 04:45AM

Our team has resolved the issue causing customers to experiencing degraded performance in XPM and Xero HQ. We apologise for any inconvenience this has caused.

Within 24 hours we’ll update this page with a brief summary

IDENTIFIED 3 months ago - at 02/15/2024 03:44AM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 02/15/2024 03:44AM

We have identified what is causing some customers to experience degraded performance in XPM & Xero HQ.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 3:43 am UTC

INVESTIGATING 3 months ago - at 02/15/2024 02:37AM

We are aware customers may be experiencing degraded performance in XPM and Xero HQ. Our team is investigating this with urgency.

Status Last Reviewed: 2:36am UTC

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