Outage in Xero

Global: XPM - Customers may be experiencing slowness in XPM

Resolved Minor
May 14, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware customers trying to access XPM are experiencing slowness. Our team is investigating this with urgency. Status Last Reviewed: 12:07am UTC.
Components affected
Xero Practice Manager
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/14/2024 12:45AM

Our team has resolved the issue which was causing customers to experience slowness in XPM. This issue related to a network connectivity issue which our team implemented a fix for to resolve customer impact. We apologise for any inconvenience this has caused.

MONITORING about 1 year ago - at 05/14/2024 12:22AM

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 12.22am UTC

INVESTIGATING about 1 year ago - at 05/13/2024 11:36PM

We are aware customers trying to access XPM are experiencing slowness. Our team is investigating this with urgency.

Status Last Reviewed: 12:07am UTC.

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