Outage in Xero

AU: Tax - Some customers are receiving an error when attempting to access BAS and Annual Tax in Xero

Resolved Major
July 29, 2025 - Started about 13 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware some AU customers trying to access BAS and AU tax are receiving errors. Our team is investigating this with urgency. Status Last Reviewed: 6.14am UTC
Components affected
Xero Tax (Australia)
Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 07/29/2025 07:09AM

Our team has resolved the issue impacting AU customers trying to access AU Tax and BAS. We apologise for any inconvenience this has caused.

MONITORING about 12 hours ago - at 07/29/2025 06:39AM

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 7.03am UTC

INVESTIGATING about 13 hours ago - at 07/29/2025 05:32AM

We are aware some AU customers trying to access BAS and AU tax are receiving errors. Our team is investigating this with urgency.

Status Last Reviewed: 6.14am UTC

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