Outage in Xero
Global: Projects - Creating and changing Projects
Resolved MinorIncident Report
Summary AI Generated
Xero experienced a 2.6-hour incident where customers encountered errors when creating new Projects and delays when modifying existing Projects. The issue affected Xero's Projects functionality globally, preventing users from properly managing their project workflows. Xero's team resolved the underlying problem, though some delays in changes being populated were expected as the system recovered.
We are aware that some customers are experiencing errors when trying to creating a new Project and may see delays when making changes to existing Projects. Our team is investigating this with urgency.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/26/2026 12:01PM
Our team has resolved the issue causing some customers to receive an error when creating new Projects. There may be some delay in changes being populated as the system catches up. We apologise for any inconvenience this has caused.
INVESTIGATING
2 months ago - at 02/26/2026 09:29AM
We are aware that some customers are experiencing errors when trying to creating a new Project and may see delays when making changes to existing Projects. Our team is investigating this with urgency.
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