Outage in Xero

Global: Homepage - some bank account widgets aren't loading

Resolved Minor

February 03, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware some customers trying to view bank account widgets on the Homepage are experiencing an error. Our team is investigating this with urgency.

Components affected

Xero

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 02/03/2026 10:33PM

Our team has resolved the issue impacting customers trying to view bank account widgets on the Homepage. We apologise for any inconvenience this has caused.

A product release caused bank widgets in Homepage to become unavailable.

MONITORING 1 day ago - at 02/03/2026 10:17PM

Our team has implemented a fix and we are currently monitoring the results.

IDENTIFIED 1 day ago - at 02/03/2026 09:55PM

We have identified what is impacting customers trying to view bank account widgets on the Homepage .

This is our top priority and we will update you as soon as we can.

INVESTIGATING 1 day ago - at 02/03/2026 09:44PM

We are aware some customers trying to view bank account widgets on the Homepage are experiencing an error. Our team is investigating this with urgency.

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