Outage in Zapier

Zap runs stuck in Playing status

Resolved Minor
April 01, 2024 - Started about 1 month ago - Lasted about 20 hours
Official incident page

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Outage Details

We're currently investigating an issue that is affecting Zap runs on Zapier. For some users, Zap runs are stuck in a "Playing" status. Our team is working to investigate and resolve this issue. We greatly appreciate your patience while we work on this issue. If you need any assistance or have queries, feel free to reach out to our support team: https://zapier.com/app/get-help. We’ll keep you updated.
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 04/02/2024 01:19PM

On April 1, 2024, from approximately 15:32 UTC to 16:47 UTC, Zap runs were stuck in a playing status.

Our team resolved the issue preventing Zap runs from playing as expected and identified a solution to play any impacted Zap runs.

All impacted Zap runs have now been played successfully.

We apologize for any inconvenience this may have caused and appreciate your patience as we worked to fully resolve this incident. If you have any questions or require further assistance, please reach out to our support team: https://zapier.com/app/get-help.

IDENTIFIED about 1 month ago - at 04/01/2024 05:40PM

We have identified and resolved the issue that caused Zap runs to have a “Playing” status. New Zap runs should play as expected.

Our team is working to play any Zap runs with the status “Playing”. We appreciate your patience and understanding as our team works to resolve this issue.

If you have any questions or require further assistance, please reach out to our support team: https://zapier.com/app/get-help.

INVESTIGATING about 1 month ago - at 04/01/2024 04:57PM

We're currently investigating an issue that is affecting Zap runs on Zapier. For some users, Zap runs are stuck in a "Playing" status.

Our team is working to investigate and resolve this issue. We greatly appreciate your patience while we work on this issue.

If you need any assistance or have queries, feel free to reach out to our support team: https://zapier.com/app/get-help. We’ll keep you updated.

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