Meraki MX Hardware Issue

Dear Valued Partner,

Thank you so much for your patience! We are all clear! Offline Kiosks are back-up and running and all devices are syncing correctly. At this time, you can resume normal operations but please do reach out if you have any questions or see any further issues.

We apologize again for this inconvenience and truly appreciate your partnership and patience.

Thank you,

365 Retail Markets

Thank you for your patience and understanding. At this time, we've applied a fix from our partner, Meraki, and that fix is propagating to the impacted Meraki Routers and we are seeing devices come back online. We will update you with an all clear once the fix has completely deployed.

We apologize for any disruption in your business.

365 Retail Markets Support

Thank you for your patience and understanding, our partner has discovered the root cause of the incident. At this time, we've identified the cause, and are actively working to restore the interruption and get back to standard functionality.

We apologize for any disruption in your business.

365 Retail Markets Support

We are aware of reports of some 365 devices operating in local mode due to an ongoing issue with Meraki. Our team is working closely with Meraki to resolve this incident.