Outage in 365 Retail Markets

Multiple service providers experiencing outages impacting 365 services

Resolved Major
June 12, 2025 - Started 7 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Valued Partners, We are aware of services disruptions across Google Cloud, Cloudflare, Snowflake, and other services which may impact the functionality of some 365 Retail Market products. We will post updates at https://status.365retailmarkets.com when we receive them. Thank you, 365 Support Team
Components affected
365 Retail Markets ADM 365 Retail Markets Stockwell 365 Retail Markets VMS
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 06/12/2025 09:02PM

Dear Valued Partners,

The Google Cloud outage, along with the related Snowflake outage, appears to be resolved. All ADM, Parlevel, and Stockwell services have been restored. Although we have not received official confirmation from Google, our 365-monitoring metrics indicate that our services are up and running. Any queued transactions have either caught up or will finish processing shortly. Our teams will continue to monitor performance within our applications while we await a final confirmation from Google that all services have indeed been restored.

Thank you,

365 Support Team

IDENTIFIED 7 days ago - at 06/12/2025 08:02PM

We are continuing to monitor the service outage with Google Cloud and Snowflake that is impacted some of our services.

IDENTIFIED 7 days ago - at 06/12/2025 06:55PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 days ago - at 06/12/2025 06:55PM

Dear Valued Partners,

We are aware of services disruptions across Google Cloud, Cloudflare, Snowflake, and other services which may impact the functionality of some 365 Retail Market products.

We will post updates at https://status.365retailmarkets.com when we receive them.

Thank you,

365 Support Team

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