Outage in 365 Retail Markets

FullCount Incident Reported - July 26th 2026

Resolved Major

July 26, 2026 - Started 11 days ago - Lasted 32 minutes
Official incident page

Incident Report

Dear Valued Partner, FullCount has received reports of service issues on the following application(s): Touchscreen Back Office Self Service Resident Portal We are currently investigating and will provide an update as soon as possible. Please check https://status.365retailmarkets.com/ for periodic updates. We apologize for this inconvenience and appreciate your patience. Thank you, FullCount

Components affected

365 Retail Markets Back Office 365 Retail Markets Self Service 365 Retail Markets Engage 365 Retail Markets Touchscreen

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Latest Updates ( sorted recent to last )

RESOLVED 11 days ago - at 07/26/2026 10:12PM

Dear Valued Partner,

All FullCount systems are now operational. Please reload or reboot your devices if you have not yet done so. Please contact FullCount Support (support@fullcount.net, 800-289-9636) if you have any questions or see any further issues.

We apologize again for this inconvenience and truly appreciate your partnership and patience.

Thank you,

FullCount

INVESTIGATING 11 days ago - at 07/26/2026 09:55PM

Dear Valued Partner,

FullCount has received reports of service issues on the following application(s):

Touchscreen
Back Office
Self Service
Resident Portal

We are currently investigating and will provide an update as soon as possible.

Please check https://status.365retailmarkets.com/ for periodic updates.

We apologize for this inconvenience and appreciate your patience.

Thank you,

FullCount

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