Outage in 365 Retail Markets
Spoonfed - Some Order and Access Functionality Restricted
Resolved MajorIncident Report
365 received reports of conflicting Order Numbers and Incorrect Order Data in multiple Spoonfed Accounts. In your Back Office this will display as an 'Oops' message within the Order.
The 365 Development Team is actively working on a solution. In the interim, please notate your Account Name and Order # with a Chat or Ticket directed to our Support Team.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 08/14/2026 06:53PM
This incident has been resolved.
IDENTIFIED
14 days ago - at 08/13/2026 06:36PM
Thank you for your patience and understanding while we've been investigating the root cause of the conflicting Order Numbers and Incorrect Order Data.
At this time, we've identified the cause, and are actively working to resolve the interruption and get back to standard functionality.
INVESTIGATING
14 days ago - at 08/13/2026 05:49PM
365 received reports of conflicting Order Numbers and Incorrect Order Data in multiple Spoonfed Accounts. In your Back Office this will display as an 'Oops' message within the Order.
The 365 Development Team is actively working on a solution. In the interim, please notate your Account Name and Order # with a Chat or Ticket directed to our Support Team.
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