Outage in 365 Retail Markets
VDI integrations Sales data delayed
Resolved MinorIncident Report
Dear Valued Partner,
We’re experiencing an issue with Sales data transfers to VDI and OneMarket integrations. This may cause inventory updates and sales reports in your VMS to be behind by 2.5 hours as of ~10:00am EST.
365 has all hands-on deck to isolate the root cause of the issue and restore service as soon as possible.
Please check https://status.365retailmarkets.com/ for continuous updates during this disruption.
We apologize for this inconvenience and appreciate your patience.
Thank you,
365 Retail Markets
Components affected
365 Retail Markets VDI IntegrationsNeed to monitor 365 Retail Markets outages?
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 12/12/2025 03:17AM
Dear Valued Partner,
All Sales data for all VDI interfaces has fully synchronized. Thank you for your patience.
365 Retail Markets
MONITORING
2 months ago - at 12/11/2025 08:33PM
We are continuing to monitor as the Sales data catches up. An additional update will be posted once the data has fully synchronized.
MONITORING
2 months ago - at 12/11/2025 04:03PM
The issue has been identified, and a fix has been implemented. Sales data is now flowing again; however, we do not expect to be fully caught up until this evening.
An additional update will be posted once the data has fully synchronized.
Thank you for your continued patience.
INVESTIGATING
2 months ago - at 12/11/2025 03:20PM
Dear Valued Partner,
We’re experiencing an issue with Sales data transfers to VDI and OneMarket integrations. This may cause inventory updates and sales reports in your VMS to be behind by 2.5 hours as of ~10:00am EST.
365 has all hands-on deck to isolate the root cause of the issue and restore service as soon as possible.
Please check https://status.365retailmarkets.com/ for continuous updates during this disruption.
We apologize for this inconvenience and appreciate your patience.
Thank you,
365 Retail Markets
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