Outage in ActiveCampaign

Hosted Internal API scaling issues

Resolved Minor
November 30, 2024 - Started 22 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Any service using the Hosted Internal API could be receiving 500 errors as the instances are not properly scaling out and/or are not able to become healthy.
Latest Updates ( sorted recent to last )
MONITORING 22 days ago - at 11/30/2024 02:23PM

Internal API has been scaled out and queue is being processed. Will continue to monitor until it is cleared.

INVESTIGATING 22 days ago - at 11/30/2024 01:45PM

Any service using the Hosted Internal API could be receiving 500 errors as the instances are not properly scaling out and/or are not able to become healthy.

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